Medical equipment company moving HQ to Hadley

  • University Business Park in Hadley. GOOGLE MAPS—

Staff Writer
Published: 4/4/2019 4:21:06 PM

HADLEY — A company specializing in medical equipment maintenance, and providing assistance to hospitals and surgery centers when dealing with equipment issues, will be moving its headquarters to Hadley.

DESCO, which stands for Diagnostic Equipment Service Corp., is in the process of getting town permits to build a 4,000-square-foot, one-story building on the last vacant parcel in University Business Park located off North Maple Street.

DESCO owner Andrea Bordenca said the company, currently located in Norfolk, intends to hire four to six full-time employees for the Hadley site, which will be both a regional dispatching site and a place for professional development. DESCO currently has employees throughout the country, operating in 15 states, including all of New England.

Dispatchers send customer service representatives to medical centers in response to problems with EKGs, defibrillators, beds and other surgery, laboratory and rehabilitation equipment. 

Bordenca said 750 square feet inside the building will be set aside for workshops for those in the pre-health and biomedical equipment repair field, where they will learn how to operate and maintain medical devices.

She said that DESCO is already collaborating with local schools and the workforce boards of Hampden, Hampshire, and Franklin counties to increase the visibility of science, technology, engineering and math, or STEM, programs to middle school and high school students, and has a paid internship program through Springfield Technical Community College, which recently started a biomedical engineering technology, or BMET, program.

“My goal as a business owner in western Massachusetts is to help our region educate and retain area residents,” Bordenca said.

The hearing on the project will continue April 16. The building, which could be expanded to 10,000 feet in a second phase, needs a site plan special permit, a special permit for business use in the aquifer and special permit under the erosion and sediment control bylaw.

The University Business Park was created by the Westmass Area Development Corp. in the late 1990s as a way to develop business links with the University of Massachusetts.

Three other buildings are part of the complex. They are American River Nutrition, which manufactures a Vitamin E product, Evaluation Systems Group, which produces teacher certification tests, and the Mass Ventures Center building, which houses offices affiliated with the university, including the UMass Donahue Institute.

Scott Merzbach can be reached at


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