Gratitude for car seat installation at Northampton fire station
To the editor:
Chris Norris from the Northampton fire station graciously took the time to untangle and correct the installation of an infant/toddler car seat for a frustrated grandma. He stressed the importance that the fire department places on correctly installed car seats to ensure the safety of our young children. Chris was calm and enthusiastic as he unhooked all the convoluted straps and explained two different ways to install this particular car seat. He worked with me to secure and straighten all the straps. He taught me how to loosen the straps to adjust the seat to accommodate an infant versus a toddler.
I am grateful to Chris and to our fire department for this critical service.