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Consumer News

Costco delays credit card switch

Friday, February 5, 2016

SEATTLE — Costco’s switch from American Express to Visa is being pushed back to this summer. Costco Wholesale had previously announced that the switch in the only credit card it will accept in its U.S. stores would happen in April. It’s now saying that transition will happen in June or by mid-summer. For years, Amex had been the Seattle-area retail giant’s credit card network and the issuer of its co-branded …

Mercantile will close Northampton store Saturday, with Amherst shop to follow after liquidation sale

Wednesday, February 3, 2016

NORTHAMPTON — The Mercantile, a longtime gift store often described as a hippie boutique, and a fixture on Main Street since 1982, will have its final day of business Saturday. And when owners Dan and Elizabeth Neville of Amherst shutter The Mercantile in Amherst, sometime before March 1, it will close the book …

Owner of World Eye Bookshop in Greenfield adjusts to slower sales

Sunday, January 31, 2016

GREENFIELD — Eight months after the owner of World Eye Bookshop on Main Street held a week-long campaign to sell $15,000 worth of merchandise to keep her store from going out of business, she says sales are still slow but she is learning how to adjust. Jessica Mullins celebrated her fifth anniversary last …

Owner of Magical Child toy store in Greenfield plans to close at end of January if she does not sell business

Tuesday, January 12, 2016

GREENFIELD — After announcing that she would close her doors at the end of the month if her business does not sell, the owner of Magical Child toy store on Main Street said she’s received a “phenomenal” response …

Amherst and Northampton retailers report healthy holiday sales as shoppers opt for local

Monday, January 11, 2016

Valley retailers report a healthy holiday sales season fueled by shoppers who, encouraged by the mild weather, left the comfort of their computer chairs to venture into town to buy at brick-and-mortar stores. The Retailers Association of Massachusetts …

Familiar Route 9 eatery in Hadley reopens as Johnny’s Roadside Diner

Sunday, January 10, 2016

HADLEY — Enjoying hot coffee and cream-cheese-covered bagels at their booth, two longtime customers of the only diner on Route 9 were pleased to be back at the establishment Thursday morning. “This used to be very popular,” said …

Hope & Olive in Greenfield relies on fresh, local foods and work culture that retains employees

Sunday, January 10, 2016

GREENFIELD — It’s the business mantra that just about everyone has heard — restaurants have a notoriously high rate of failure compared to other ventures. But in Greenfield, the Hope & Olive at the corner of Hope and …

VW said to consider buyback of thousands of cars in US

Friday, January 8, 2016

Volkswagen may buy back tens of thousands of cars with diesel engines that can’t be easily fixed to comply with U.S. emissions standards as part of its efforts to satisfy the demands of regulators, according to two people familiar with the matter. Negotiations between the German automaker and …

Rep. McGovern tells Congress of wage campaign inside Northampton’s Haymarket Cafe (WITH VIDEO)

Thursday, January 7, 2016

NORTHAMPTON — Raising the minimum wage and eliminating tips at the Haymarket Cafe not only increased business for owner Peter Simpson, it made the coffee shop the topic of a U.S. House floor speech by Rep. James McGovern. …

Amazing.net adult store, which created controversy a decade ago when it opened in Northampton, to close Saturday

Monday, January 4, 2016

NORTHAMPTON — A shop specializing in sex toys, lingerie and adult videos which created controversy a decade ago is now on the verge of closing. Its filing in June 2006 to open in Northampton prompted city officials to develop new zoning to minimize the impact of such enterprises. …

US sues VW over diesel cars’ emissions-cheating software

Monday, January 4, 2016

WASHINGTON — The Justice Department sued Volkswagen on Monday over emissions-cheating software found in nearly 600,000 vehicles sold in the United States, potentially exposing the company to billions of dollars in penalties for clean air violations. The civil …

Co-ops end working-member programs amid changing market, labor-law fears

Sunday, January 3, 2016

ALBANY, N.Y. — Food cooperative programs that allow members to scoop rice, sort organic vegetables and ring up sales in return for grocery discounts are fading fast amid a changing marketplace and fears of violating labor laws. The …

US repeals controversial meat labeling law

Sunday, January 3, 2016

WASHINGTON — It’s now harder to find out where your beef or pork was born, raised and slaughtered. After more than a decade of wrangling, Congress repealed a labeling law last month that required retailers to include the …