Daily Hampshire Gazette - Established 1786
Hi 38° | Lo 36°

Consumer News

FILE - In this Monday, Nov. 29, 2010, file photo, a consumer looks at Cyber Monday sales on her computer at her home in Palo Alto, Calif. Retailers are rolling out online deals on so-called "Cyber Monday." But now that shoppers are online all the time anyway, the 10-year-old shopping holiday is losing some of its luster. (AP Photo/Paul Sakuma, File)

‘Cyber Monday’ sales likely to break record

Monday, November 30, 2015

NEW YORK — Shoppers traded bricks for clicks on Monday, flocking online to snap up “Cyber Monday” deals on everything from cashmere sweaters to Star Wars toys. Now that shoppers are online all the time anyway, the 10-year-old shopping holiday has lost some of its luster as online sales on Thanksgiving and Black Friday pick up. But enough shoppers have …

Small Business Saturday draws shoppers to local, independent retailers

Saturday, November 28, 2015

’Twas the Saturday after Thanksgiving, when all through the streets, throngs flocked to small stores, seeking unique holiday treats. Dampened somewhat by drizzly skies, shoppers explored Northampton, Amherst and Easthampton on the day after Black Friday, many purposefully avoiding the mall on a day meant to promote independent retailers. Introduced by American Express …

Retailers Association of Massachusettts predicts strong holiday sales

Thursday, November 26, 2015

BOSTON (AP) — An organization representing Bay State merchants is optimistic about the holiday season. The Retailers Association of Massachusetts is forecasting a 6.5 percent increase in store sales during the months of November and December. The holiday sales period unofficially begins in earnest on “Black Friday.” The prediction was based on a survey of 3,500 members of the trade group. Massachusetts retailers …

Automakers struggle to bring affordable ‘clean diesel’ cars to US market

Friday, November 6, 2015

In hindsight, it’s clear how Volkswagen, in the 2009 model year, seemed to have nailed the elusive formula for affordable, sporty diesel cars — when none of its competitors could crack the code. At the time, U.S. regulators had been tightening pollution controls on diesels and diesel fuel …

Pressure grows on VW as bad news piles up

Wednesday, November 4, 2015

FRANKFURT, Germany — The fallout from Volkswagen’s emissions-cheating scandal intensified Wednesday, as investors bailed out and European regulators pressured VW to quickly disclose the findings of an internal investigation. In the U.S., the company halted sales of seven …

Firm fined $70M over exploding air bags

Tuesday, November 3, 2015

DETROIT — U.S. auto safety regulators fined Japan’s Takata Corp. $70 million Tuesday for concealing evidence for years that its air bags are prone to explode with grisly consequences — a defect linked to eight deaths and more than 100 injuries worldwide. Under an agreement with the government, …

Chipotle-linked E. coli outbreak grows to 37

Tuesday, November 3, 2015

SEATTLE — Chipotle’s industry-leading commitment to tracking its ingredients from farm to table is being put to the test by an E. coli outbreak that has sickened at least 37 people as of Tuesday, nearly all of whom …

Goat Peak Strings in Easthampton keeps alive vintage instruments

Monday, November 2, 2015

EASTHAMPTON — As a counter to today’s “throwaway” culture, Alex Gray, co-owner of Goat Peak Strings, says the instrument shop is all about “keeping something alive.” That something is evident by stepping into the shop at 81 Main …

National retailers prepare for holiday shoopers by hiring seasonal workers

Monday, November 2, 2015

PHILADELPHIA — For national retailers, ’tis the season to start building an army, just like would-be rulers in “Game of Thrones.” The recruitment began late last month with in-store and online postings to handle the holiday crunch. The National Retail Federation forecast earlier this month that holiday sales …

Ferrari going public in bid to bring back glory days

Tuesday, October 20, 2015

LONDON — Ferrari, arguably the most famous brand in sports cars, is gearing up for a share listing in New York on Wednesday that it hopes will help it back to the top of the Formula One tree. …

Amazon sues over fake reviews

Monday, October 19, 2015

NEW YORK — Internet users increasingly rely on online customer reviews when making spending decisions, whether they’re buying an iPhone case on Amazon or hiring an Uber ride in their hometown. But just how much can you trust …

All Things Local market in downtown Amherst closes

Monday, October 19, 2015

AMHERST — All Things Local, a downtown market selling locally produced food and crafts that opened November 2013, closed Sunday. The cooperative at 104 North Pleasant St. announced through a letter posted to its mailing list that the closing was due to cash-flow problems. In a statement, its …

Handmade at Amazon challenges Etsy in online craft-selling marketplace

Sunday, October 18, 2015

NEW YORK — Amazon launched its site for handcrafted goods called Handmade at Amazon earlier this month, hoping to capitalize on shoppers’ appetite for homemade goods ahead of the holiday season. The move throws down the gauntlet to …