Credit card ‘skimmers’ found at five Big Y stores, including Northampton

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Published: 10/5/2016 1:55:45 AM

Big Y supermarket officials within the last week removed credit card “skimmers” from payment terminals at five stores, including the one at 136 North King St. in Northampton.

However, the supermarket chain does not believe any customer data was compromised, according to a statement released Tuesday afternoon by Big Y.

Store officials discovered and immediately removed skimmers on five payment terminals at stores in Northampton, Wilbraham, Cooley Street in Springfield, and Avon and Rocky Hill, Connecticut. The skimmers were affixed to registers at the stores’ food service/pizza counters, according to the statement.

Skimmers are devices clandestinely attached to credit card terminals that collect and store data from the magnetic stripes on the cards. That data can be used by thieves to steal customers’ money.

“We actively are investigating the circumstances surrounding this incident, and we notified and are working with law enforcement,” the statement reads. “We have inspected all of our terminals, and we continue to do so.”

Despite the fact that Big Y does not believe customer data was compromised, the supermarket urges customers to always review their bank and credit card statements for signs of fraudulent activity.

If there is any reason to suspect that data had been breached, supermarket officials will contact the affected customers with more information, according to the Big Y statement.

Customers with any questions about the incident may contact Big Y at 877-914-2449.


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